Our Refund Policy

With a satisfaction rate of nearly 99%, we're confident you'll love your AI headshots. If your generated photos don't accurately represent you, we offer either a complimentary redo of some shots or a full refund within 24 hours of purchase.

Refund disqualifications:

• Not following our upload instructions
• Downloading or using any of the generated photos
• Requests made beyond the 24-hrs purchase window

Refund process: Contact our support team via email at support@blackheadshots.com with your order information. Requests are reviewed within 1-3 business days, and approved refunds are processed within 5-10 business days. Please note that a 3% payment processor fee will be deducted from all refunds.

Remember: Just like in traditional photography where many shots are taken to get the perfect ones, our AI generates multiple variations. This diversity is part of the creative process to ensure you find headshots you'll love.